Powerful Payment & POS Management with ETEPS

ETEPS is an end-to-end enterprise platform designed to streamline and digitize every aspect of your payment terminal operations — from installation and maintenance to stock control, merchant onboarding, and engineer assignment. Our comprehensive suite empowers banks, merchants, and service teams with real-time visibility and full control across every touchpoint.

500,000
Terminal

Our partners

CORE FEATURES

Why ETEPS?

All-in-One Platform

ETEPS consolidates complex workflows into one intuitive interface — covering merchant registration, ticketing, TID management, dynamic forms, SLA tracking, warehouse logistics, and more.

Smart Automation & Dispatching

From automatic engineer dispatch to SLA-triggered escalations and real-time installation tracking, ETEPS minimizes delays and ensures compliance at every step.

Advanced Inventory & Logistics

Configure and monitor stock across warehouses, handle product movement, perform quality checks, and maintain serialized control of all inventory.

Comprehensive Ticketing Suite

Manage installation, maintenance, and pull-out requests with powerful dashboards. Track progress across every stage, assign team leads, and generate audit-ready logs instantly.

Real-Time Reporting & Tracking

Access detailed transaction logs, inventory movements, supplier performance, and more — all from a centralized control hub.

Merchant-Centric Tools

Easily onboard new merchants, assign product packages, document site readiness, and manage branch installations — all with flexible filtering and import tools.

Payment Solution

Powering Every Industry.

Merchant & Bank Management

Create, edit, and monitor merchants and banks. View TIDs, ticket statuses, documentation, and site installations at a glance.

Installation & Maintenance Ticketing

Trigger new installation or maintenance workflows with configurable SLAs, dynamic forms, product packages, and auto-assignment options.

Inventory & Product Control

Track stock movements (in/out/transfer), warehouse capacity, product serialization, and quality checks via smart dashboards and filters.

Team & Engineer Dispatch

Team leads can auto- or manually assign engineers to field jobs, monitor task progress, and reassign in case of SLA breaches or field issues.

Configurations & Custom Fields

Define your SLAs, SMS gateways, ticket priorities, dynamic form fields, and product packages — giving you full flexibility and compliance with operational standards.